Help
Last updated: November 10, 2026
Translation provided for convenience: if there is any difference, the French version prevails. Français
A question? The most common answers are here. Otherwise, write to us: contact@capucine.studio.
Getting started
Tap “Add” and photograph an item flat or on a hanger, or take a full-length photo of yourself dressed: Capucine turns it into up to 5 items. Then add one or more try-on photos (up to 5) in Me › Try-on photos: full length, facing the camera, well lit. Tap the one on which you want to try on, or check “Try on all my photos”: the outfit will be generated on each one, and each photo counts as 1 credit. Compose your outfit in the fitting room, then tap “Generate”.
Tutorial and demo mode
See the tutorial again at any time from Me › Preferences › See the tutorial again. Demo mode displays sample clothes; turn it on or off from Me › Preferences › Demo mode.
A try-on failed
It isn’t counted. Try again with a sharper, better-lit photo. Each result can also be corrected once without being counted.
Your real face on your looks
After a try-on, Capucine puts the face from your original photo back onto the look, directly on your iPhone: this face is never sent. To see the face drawn by AI again, tap “See the AI-generated face” on the look; “Restore my real face” restores it. With a hat, glasses, your head turned or very different lighting, the app keeps the AI-generated face to avoid a poor match.
Manage or cancel your subscription
On your iPhone: Settings › your name › Subscriptions › Capucine. You can also use Me › Manage in the app. Cancellation takes effect at the end of the current period.
Restore a purchase
New device? Sign in with the same Apple account, then tap Me › Restore.
Delete my data
Me › Delete my account and data erases your closet, try-on photos and looks from our servers. Remember to cancel the subscription in your Apple settings too.
Contact us
contact@capucine.studio: describe what happens and, if possible, your iPhone or iPad model. Every message gets an answer.
